Patient information

Your first visit, from the front door to the plan.

Welcome to Roberts Physical Therapy. The initial evaluation is an interview about your medical history and a thorough look at your current symptoms. You do not need a referral, and you spend the whole session with the undivided attention of your physical therapist.

Call (715) 803-7617Request an appointment
The Roberts Physical Therapy team at the Amherst front desk
The team who will greet you in Amherst.

  1. 15

    minutes early

    Arrive ahead of your appointment to complete the patient registration forms.

  2. 60

    minutes, at most

    The initial evaluation runs up to an hour and often includes some treatment.

  3. 45

    minutes each

    Every follow-up appointment after that is scheduled for 45 minutes.

What to bring

  • Your insurance card
  • Any reports that help explain your condition
  • Loose, comfortable clothes that let the therapist reach the area that hurts, such as shorts, a t-shirt or a sports bra

What happens in the room

Your past medical and current injury history is recorded, you complete a functional status measure, and a physical examination determines the nature and severity of the injury or symptoms. The therapist may look at:

  • Strength
  • Range of motion
  • Flexibility
  • Posture
  • Mobility
  • Movement patterns

The exam is followed by a talk about your diagnosis and what to expect from future sessions. In most cases treatment starts that day. Your physical therapist then explains the individual plan of care designed for you, and you can ask about it at any time. Your evaluation goes to the physician of your choice, so their records stay current. Curious which treatment fits? Browse the nine treatments.

What is a doctor of physical therapy?

Seven years of schooling before the first patient.

Doctors of physical therapy are highly trained specialists who work with patients to restore their activity, strength and motion after an injury or surgery. Before they begin practice they gain hands-on experience in a variety of clinical settings and pass a rigorous national board exam to become eligible for licensure in their state, and they keep training for the length of their careers.

Meet the clinicians

Patient forms

Fill them out before you arrive.

You can complete the patient forms over the internet, so your information is ready when you walk in. Include everything pertinent, and call (715) 803-7617 if you are unsure what needs to be filled out.

Open the patient forms
  • 01Consent for Release of Information
  • 02Credit Card Authorization Form
  • 03Dry Needling Information Sheet
  • 04Financial Agreement
  • 05General Health Questionnaire 2017 Update
  • 06Patient Registration 2017 Update
  • 07Facts About Us Roberts Physical Therapy

Paying your bill

If you have a co-insurance, co-pay or deductible amount due, you will be asked for payment on the day of service. Any additional fees are billed to you after your insurance processes your claim. Check that your plan is on our insurance list, or pay online now.

Pay your bill online

More questions

Ask here first, or call the desk.

Not sure where to start? Text CONSULT to (715) 803-7617 for a free 15-minute virtual consultation, and a Run Lab coach will reach out as soon as possible.

Because your goal is to enjoy life, and ours is to help you overcome your current musculoskeletal issue. Since you do not need a referral to see a physical therapist, we are often able to schedule your evaluation within one to two business days of you contacting the clinic. That quick turnaround helps minimize the time it takes to return to your pre-injury status.

Physical therapy and aquatic therapy for balance disorders, chronic headaches and migraines, TMJ pain, neck pain and whiplash, shoulder pain, rotator cuff injuries, golfer's or tennis elbow, upper and lower back pain, sciatica, hip, knee, ankle and foot pain or injuries, plantar fasciitis, arthritis, fibromyalgia, neurological disorders including peripheral neuropathy, car accident injuries, sports injuries, sport-specific rehabilitation, post-surgical rehabilitation and workers' compensation claims.

The doctors of physical therapy here use effective treatment techniques and take the time to teach you the cause, treatment and prevention of your problem. We believe an informed patient, who understands the how and why of their injury, will have a faster and more permanent recovery than a patient who is left in the dark.

Recovery time depends on your diagnosis, how you respond to treatment and whether you complete your exercises outside of treatment. Patients who follow the plan of care their physical therapist provides tend to have better outcomes.

Without a full medical history we cannot know what you were given before. We do believe physical therapy is a long-term program that can help people become less reliant on other drugs or surgeries and gain the strength and mobility to reach their health goals. Your clinician will talk through those goals at the initial evaluation and build a plan of care that meets your expectations.

Each patient responds differently, and no two bodies are alike, so the length of care varies. Your physical therapist works with you to set your health goals and builds the plan together with you.

Treatment is decided at your initial evaluation. A trained clinician runs a series of tests to find the best option for your condition, then creates a plan of care with your long-term health goals in mind.